I’d always had good experiences with Esso Mobil petrol stations. I grew up when it was just either Esso or Mobil and I liked their old tagline of “Put a Tiger in your tank!”. I also used to have an old punching bag of the Esso tiger as a tot and I liked the Esso tiger because I like tigers.
Today, I had one of the worst experiences ever at an Esso Mobil petrol station.. in fact, at ANY petrol station for that matter.

This is the offending Mobil petrol station at 3 1/2 Mile Jalan Ipoh, Kuala Lumpur. Mobil or Esso they are tarred with the same brush since they are both merged into Esso Mobil anyway. It is right at a corner of a turning and next to the Maybank building on Jalan Ipoh. If you know where it is, AVOID IT AT ALL COSTS!

This is a picture of the pump which had stopped at RM69.99. I had paid the cashier inside the station RM70 before filling my tank as is procedure. Initially, I thought my tank was full but when I tried to pump more petrol into the tank, nothing happened.
I’m not usually one to quibble but I was in a bit of a foul mood this morning, so I went into the station and checked with the cashier. Casually, she told me “Oh, pam ada masalah” (”Oh the pump has a problem”). As if that was supposed to be the end of the matter?!
When I saw the attendant, he said “Pam ini memang macam ini” (”This pump is already like that”) and then proceeded to get angry with me because I took my time moving my car from the pump.
He said “Satu sen pun nak bising” (”One sen also you want to make noise”)
I got angry at this point and said “Satu sen pun duit!” (”One sen is still money!”)
How would he like if his boss deducted out 1 sen from his pay every day? He’d feel it won’t he? I thought it was all very uncalled for.
If the petrol station was to scam every customer of 1 sen, 100 cars would yield them RM1. 1000 cars would yield RM10. In a month, it could mean extra income of anywhere between RM30-300 - enough to pay a pump attendant perhaps? Was this their dastardly plan?
And yet these petrol stations had the gall to try to hold customers and the government to ransom by threatening a strike if their demands for lower commission rates for credit cards was not upheld. I don’t use credit cards at petrol stations for security reasons so I’m not affected by this.
Now I’m thinking, stopping the pump from giving you your full money’s worth is one way to scam you. Another way might be to deliver less petrol into your tank even though the machine shows the amount you had prepaid.
Is it not enough that us consumers are already affected by high fuel prices? Do we have to give in to these scammer petrol stations?! I will not. I’m boycotting this particular Mobil petrol station at 3 1/5 Mile Jalan Ipoh and I will ask that you do too.
There is a Shell and Caltex just down the road and another 2 Esso stations in the area that have served me well thus far i.e. without blatantly scamming me. Consumers have rights too!
Some other Related posts:
- Its a hard day’s night
- So Frugalicious!
- Do I call for an RHB Bank boycott?
- 08-08-08 Triple Eight and 5 Golden Rings
- Lifestyle change to ponder

5 comments ↓
I am ALWAYS someone who would complain if I feel cheated of 1 or 2 sen. At least this station would lose customers who are your readers
Ehhh… how can they be liddat wan. Boycott them!
You are so right to demand that. I think most people couldn’t be bothered to bring that up, but then it will make the operators / attendants do it even more.
One person at a time can really make a difference. I am the type one person. My husband is just like you. I guess I need to change too. I got my money cheated out of me one too many times … I should be billionaires by now …
Good for you, PB
There was this Esso on Kesas, who gave horrible service. One time the staff glared at me just because I paid for a drink with a RM50 note and gave me attitude.
A few months later a Shell and a Petronas opened next to that station, and I see it going out of business real soon because no one goes there anymore.
Actually it’s not about the amount you’ve been cheated. It’s the principle right? 1 sen or 1 ringgit, it’s still stealing from customers.
We are still issued a traffic summons if we go 1km/h or 50km/h over the speed limit.
[...] fellow blogger Paris B fell victim to a petrol station in Jalan Ipoh, where the station allowed a faulty petrol pump to stay in [...]